Project Coordinator

Job ID: 3917

Date posted: 1/15/2019

  • Department: Clinical and Translational Science Institute (CTSI)
  • Schedule: Full Time
  • Shift: Days
  • Hours: 8:30-5:00
  • Location: Tufts Medical Center
Job Details:
Tufts Clinical and Translational Science Institute (CTSI) ( is one of more than 60 organizations supported by the NIH Clinical and Translational Science Awards (CTSA). Established in 2008 to transform the scientific research process through education, collaboration, and research infrastructure services, Tufts CTSI accelerates the translation of laboratory research into clinical investigation, medical practice, and health policy.

An increasingly important component of Tufts CTSI is its activities for research study recruitment and retention. A major component of this effort is engaging special populations: those often left out of research, including children, older adults, and groups affected by health disparities. We seek an experienced research professional specializing in study participant recruitment and retention to assist in the development and implementation of a new service center, the Recruitment and Retention Support Unit (RRSU). The goal of the RRSU is to provide research teams with recruitment and retention strategies that have a measurable impact on accrual into clinical studies. The RRSU Project Coordinator will be responsible for on-going activities to specifically support the inclusion of special populations in all aspects of clinical and translational research.

Provision of resources and consultation to research team members on inclusion of special populations.
Builds, maintains, and promotes a curated resource of best practices for engaging various populations in research, with a focus on effective recruitment and retentionstrategies.
Provides tailored guidance andmentoring.
Provides recruitment plans and budgets for grant applications and recruitment summaries for manuscripts.
Assists in creating tailored clinical study marketing and information delivery approaches. Collaborates with the IRB and Media Relations to post clinical study participation opportunities to web pages and the patientportal.
Organizes and conducts skill-building workshops and online training modules for research teams, trainees, and Tufts CTSI resource and serviceleaders.
Working in collaboration with the Tufts CTSI Stakeholder and Community Engagement team, establishes and maintains relationships with community stakeholders andorganizations.

Creates opportunities and establishes on-going dialogue related to community researchneeds.
Organizes and conducts awareness and skill-building trainings in different modalities for community stakeholders and potential studyparticipants.
Organizes community events and open houses to communicate research results andrecognize researchparticipants.
Serves as the community facilitator for the Tufts CTSI Stakeholder ExpertPanel.
Assists in the establishment and maintenance of evaluations systems (metrics) related to inclusion of specialpopulations.
Assists RRSU Project Manager in reviewing clinical research data for metricsreporting.
Works with RRSU Project Manager and with evaluators to develop effectiveness measures for new and existing recruitment and retention activities; tracks impact of strategy and adjusts strategy based on evaluationresults.
Assists RRSU Project Manager in preparing tables, figures, and written summaries for essential reports and presentations including the annual progress report to our funding agency, Steering Committee, External Advisory Committee, and other internal and external reports andmeetings.
Supports efficient meetings with internal and external stakeholders: schedules meetings, develops meeting agendas, manages media and audio-visual needs, communicates meeting outcomes.
Adheres to excellent service principles to promote the highest quality of care andservice.
Performs other job related duties as required orrequested.
Bachelor's degreerequired.
Clinical Research Coordinator or Clinical Research Professional certification preferred. An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.
Up to two years’ experience in the following areas is preferred.
Previous recruitment, community education or outreach experience highly desired.

Experience in working with one or more special populations.

Experience designing targeted recruitmentstrategies.

Experience organizing and/or participating on patient advisory boards isdesirable.
Experience in marketing communications isdesirable.
Experience working with clinical investigators in a health care deliverysetting.
Clinical research study regulatory experience is aplus.
Excellent interpersonal skills to communicate and collaborate effectively with clinicians, patients, community leaders, administrators, auxiliary personnel, regulators andsponsors.
Proficient with the Microsoft Office Suite (Access, Excel, PowerPoint, and Word), Adobe Acrobat, and study-specific computer software. Ability to conduct web and literaturesearches.
Knowledge of protection of human subjects regulations, FDA regulations, the Code of Federal Regulations (CFR) pertaining to clinical research, Good Clinical Practice (GCP) guidelines, and Office of Human Research Protections (OHRP)policies.
Knowledge of medical terminology and clinical researchprocesses.
Detailed knowledge of traditional and modern clinical study recruitment strategies and outreach methods.
Excellent organizational skills and ability to prioritize quickly and appropriately when faced with competingdemands.
Understanding of effective communication concepts, tools and techniques; ability to effectively convey, receive, and accurately interpret ideas, information, and needs through the application of appropriate communicationbehaviors.
Meticulous attention to detail with strong written and oral communicationskills.
Ability to work independently and with ateam.
Strong servicementality. 


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