Director, Research Administration

Job ID: 5176

Date posted: 4/15/2019

  • Department: Clinical and Translational Science Institute (CTSI)
  • Schedule: Full Time
  • Shift: Days
  • Hours: 8:30-5
  • Location: Tufts Medical Center
Job Details:

Tufts Clinical and Translational Science Institute (CTSI) (, one of more than 50 organizations supported by the National Institutes of Health (NIH) Clinical and Translational Science Awards (CTSAs), was established in 2008 to transform the biomedical research process through education, promoting collaboration, and the provision of research infrastructure and support services. Tufts CTSI accelerates the translation of laboratory research into clinical use, medical practice, and health policy. In addition to its work with Tufts University, Tufts Medical Center, and other partner organizations, Tufts CTSI contributes to the national CTSA Consortium.

Tufts CTSI seeks an enthusiastic, well-organized, and resourceful leader with experience in academic research in a university and/or academic health center setting and with experience managing NIH grants and institutional accounts  to help lead, as Director of Research Administration and Operations, the implementation of the organization’s mission. Based on the national goals of the CTSA program, objectives of the recently renewed $56M Tufts CTSA grant, and plans across all Tufts CTSI partners and collaborators, the Director of Research Administration and Operations will oversee the implementation and ongoing operation of Tufts CTSI including management of finances, NIH pre- and post-award grant activities, processes and systems, communications, business analytics and organizational performance tracking, and customer relations. The Director of Research Administration and Operations also will be a key organization-wide ambassador for Tufts CTSI.


Serve as an integral member of the Tufts CTSI leadership team along with the Dean and Executive Director.

Support the Tufts CTSI Dean, Associate Directors, and Executive Director to fulfill organizational mission and NIH requirements.

Ensure the quality of Tufts CTSI research resources and services.

Lead day-to-day Tufts CTSI operations and oversee administrative, business, and financial aspects of Tufts CTSI. Establish Standard Operating Procedures, organizational policies, and compliance with NIH and institutional regulations.

Liaise with Tufts University and Tufts Medical Center leadership to support integration with, and responsiveness to, Tufts University and Tufts Medical Center needs and priorities.

Liaise with NIH offices to meet grant awardee responsibilities and expectations.

Oversee Tufts CTSI budgeting and financial objectives, working with service center leaders and the Tufts CTSI Business and Finance team.

Support all pre- and post-award grant management and grant submissions activities.

Manage existing service centers, including the Clinical and Translational Research Center (CTRC) and the Biostatistics, Epidemiology, and Research Design (BERD) Center, and build new service centers, as needed.

Promote a responsive and customer-oriented organizational culture.

Manage the development and implementation of IT and other infrastructure projects.

Supervise Tufts CTSI Central Office administrative staff.

Oversee human resource functions including hiring, onboarding, performance reviews, professional development, and employee satisfaction.

Oversee coordination and integration of programs and events. Assist with Institute-wide annual program planning.  

Use metrics and tools to help assess and validate business activities. Develop technical solutions to business problems; determine if solutions fulfill requirements.

Oversee data collection and analysis to inform executive decisions, resource allocation, and to track program progress, and to support continual improvement of all programs.

Lead critical administrative and operational meetings and events.

Direct essential reporting including the annual NIH progress reporting, Tufts CTSI Founders Committee, the Financial Oversight Committee, Steering Committee, External Advisory Committee, and other internal and external reports.

Solve problems, respond to unexpected events, and manage competing priorities.


Master's degree required; degree in business administration (MBA) preferred. Public health (MPH), healthcare administration (MHA) degrees and/or experience in clinical research, or related fields considered a plus.   

10+ years of program or management experience in an academic research environment required; familiarity with clinical research desirable.

8+ years of supervisory experience.

NIH grant management experience required.

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

Applicants must have knowledge of the NIH Grants Policy Statement and generally accepted accounting principles (GAAP).

Experience with NIH grants management is critical, and experience with Specialized Center (U), Mentored Career Development (K), and Institutional National Research Service (T) awards a significant plus.

Strong writing, editing, and formatting skills are crucial. NIH grant-writing experience is a significant plus.

Excellent communication skills, including written and oral presentation skills, with the ability to synthesize and present information clearly and succinctly.

High-energy, proactive, self-starter who will to do what is necessary to get the job done.

Strong budget and financial management skills required.

Ability to develop and track business plans, budgets, resource allocation, and performance and financial reports.

Keen analytical skills; ability to identify, gather, manage, and synthesize relevant information to support data-driven decisions.

Demonstrated experience and knowledge of managing and supervising staff; ability to facilitate teamwork and to empower and motivate others; strong emotional intelligence. 

Able to maintain positive and service-oriented culture under stress and deadlines.

Flexible and able to adjust to shifting priorities in a fast-paced and dynamic work environment.

Superior organizational skills: can prioritize and complete multiple simultaneous efforts with ease.

Ability to work effectively and smoothly to a deadline with attention to detail.

Ability to work independently and as a part of a collaborative team.

Able to navigate organizational politics and work with diverse stakeholders.

Must be discreet with a high degree of professionalism and capacity to manage relationships with a variety of individuals in differing roles.

Experience with evaluation and applying continuous improvement methodologies preferred.


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