Associate Director, Civic Learning for the Health Professions

Job ID: 6028

Date posted: 6/13/2019

  • Department: Clinical and Translational Science Institute (CTSI)
  • Schedule: Full Time
  • Shift: Days
  • Hours: 8:30-5
  • Location: Tufts Medical Center
Job Details:

Tufts Clinical and Translational Science Institute (CTSI) (, one of over 50 organizations supported by the National Institutes of Health (NIH) Clinical and Translational Science Awards (CTSA), was established in 2008 to transform the biomedical research process through education, promoting collaboration, and the provision of research infrastructure and support services. Tufts CTSI accelerates the translation of laboratory research into clinical use, medical practice, and health policy. In addition to its work with Tufts University, Tufts Medical Center, and other partner organizations, Tufts CTSI contributes to the national CTSA Consortium.

The Jonathan M. Tisch College of Civic Life ( prepares Tufts University students to become active citizens and community leaders. The only university-wide college of its kind, Tisch engages Tufts students in meaningful community building, public service experiences, and transformational learning. It also conducts and supports groundbreaking research on civic and political participation and forges innovative community partnerships.

Tufts CTSI and Tisch College of Civic Life seek a leader to oversee Civic Learning for the Health Professions at Tufts University. This is a new position designed to integrate ongoing civic learning activities and expand civic learning opportunities and to support program and education evaluation needs across Tufts.

Position Description:

Tufts University Schools of Medicine, Dental Medicine, and Veterinary Medicine currently offer or require civic learning for their students, supported by Tisch College. Through professional placements in community organizations, students develop advanced skills and deepen their understanding of health-related issues. Each of these schools has its own coordinator of civic learning who is primarily responsible for the service placements and for the students’ reflections. The Associate Director will supervise the existing programs and expand health-related civic learning across Tufts to serve the Medford campus and other Tufts CTSI partners. The Associate Director will be responsible for program consistency, use of evidence-based practices, benefits to communities, educational outcomes, and evaluation. The Associate Director will not only be responsible for the student experience and outcomes, but will engage communities to promote positive community outcomes and ensure responsiveness to community needs.

An additional important role for the Associate Director is advising Tufts CTSI community groups, students, and faculty broadly on developing and implementing program, education, and research evaluations, including all phases of evaluation projects, from evaluation design, data collection, data analysis, reporting and consultation. It is expected that the Associate Director will lead and support scholarship in the areas of civic learning and community-engaged research and will publish based on program and evaluation data.


Civic Connections

Bring together students, researchers, local public health experts, government, public and private partners, and community-based organizations to improve the health of communities:

Identify community partner health needs, priorities, and concerns.

Assess student civic-learning interests, skills, and experience.

Conduct outreach and leverage resources across departments and partners to serve student and community needs.

Connect civic-learning placements to community health initiatives and Tufts CTSI research projects.

Participate in discussions with other Tufts faculty and researchers on issues related to civic engagement, civic education, and civic life.

Program Delivery

Create the infrastructure to advance stakeholder- and community-engaged civic-learning and research approaches throughout Tufts University and Tufts CTSI partners:

Oversee all program logistics and reporting.

Establish programs to engage communities in community health and translational research projects.

Work with the service-learning coordinators to ensure programs are well delivered and have positive outcomes for the students and community organizations.

Ensure consistent use of research-based best practices, and learning outcomes of the professional schools’ service-learning programs.

Research Projects:

Engage communities as full partners in the translational research enterprise:

Consult communities on their research priorities.

Oversee programs to promote community-identified research projects.

Involve stakeholders and communities in all aspects of research.

Develop implementation and dissemination strategies to increase public support for translational research.

Education, Training, and Tools:

Promote knowledge of stakeholder and community-engaged research and service practices for community-based organizations and students to build capacity:

In collaboration with communities, plan and implement culturally-competent training initiatives to support community organizations and students.

Work with civic-learning coordinators to build tools, training modules, and exercises to strengthen community civic learning.

Promote bi-directional training approaches on community/academic partnerships to conduct research.

Develop and update guides and manuals on collaborative service and research. 

Evaluation and Scholarship

Advance scholarship on civic learning and professional education in the health disciplines:

In collaboration with existing team members, develop and implement a multi-year strategy to fulfill the short- and long-term program evaluation requirements.

Assist coordinators to develop annual work plans, milestones and methods of measuring progress.

Provide consultations and technical assistance to Tufts CTSI researchers to develop evaluation proposals and funding applications and to implement evaluation plans.

Address stakeholder- and community-engaged civic learning and research as a scientific problem to identify the most effective approaches in a data-driven fashion.

Conduct and publish research on service learning in the Tufts health-related professional schools.
Dissemination, Reporting and Administrative:

Prepare reports and presentations for a variety of audiences by summarizing data and findings through written reports, oral presentations, and PowerPoint presentations.

Prepare communications and marketing materials for diverse stakeholders including students, alumni, funders, faculty, community groups, and the public.

Collect data and report program outcomes to stakeholders, including institutional leaders, partners, community members, colleagues, and funding agencies.

Contribute to annual federal reporting requirements, grant applications, and fundraising efforts. 


Advanced degree in a health care, social science, or public policy (e.g., medicine, nursing, pharmacy, psychology, political science, sociology, public health, or related disciplines).

Several years of experience leading educational programs in a university setting.

The Associate Director will have a history of leadership in community-engaged service and research, including working with underserved and health disparity populations and will be familiar with program and education evaluation and clinical and translational scientific methods. Additional qualifications include:

Leadership in the development of stakeholder and community engagement programs for health care and/or research. 

Knowledge of pedagogy, curriculum, assessment, and related issues in the education of health professionals. 

Extensive experience, and a track record of scholarship, using evaluation methods including quantitative and qualitative research, creating data collection tools and surveys, and performing statistical analysis of data collected for evaluation of education and community-based programs. 

Experience leading service-learning programs.

Training or extensive experience in communication with professional and community stakeholders. 

Experience leading and mentoring professional colleagues. 

Seven to ten years of experience and success in stakeholder representation, government relations, or policy-making. 

Familiarity and interest in use of digital media for outreach, communication, participant recruitment, and stakeholder surveys.

Excellent negotiation, facilitation, mediation, and communication skills.


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