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Project Manager, Instructional Design and Technology - CTSI

Job ID: REF2885Z

Date posted: 5/27/2021

  • Employment Type: Full Time
  • Shift: Days
  • Location: Boston, MA

Job Details:

This position will support our Clinical and Translational Science Institute.

Tufts Clinical and Translational Science Institute (CTSI) connects people to research resources, consultation, and education, and fosters collaboration with scholars of all disciplines and with community members, with the ultimate goal of improving the health of the public.

Tufts CTSIs Professional Education program provides non-credit education and training for all members of clinical and translational research teams across Tufts CTSI partners in the forms of live, blended synchronous/asynchronous, and self-paced online seminars, workshops and other learning opportunities. Our self-paced online courses are made available through our Tufts CTSI I LEARN (http://ilearn.tuftsctsi.org) learning management system (LMS). These offerings advance Tufts CTSI partners knowledge and skills and create collaborations that lead to innovative translational research.

Under the supervision of the Director of Professional Education, the Professional Education Project Manager is responsible for collaborating with Tufts CTSI partner faculty and staff in the design and delivery of education activities and other special professional development events for research teams and other stakeholders. Additionally, the Professional Education Project Manager is responsible for supporting effective and meaningful use of technology in all program activities, including the development of learning resources, and retooling of courses and course segments to digital learning platforms.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Learning design, curriculum development, and learning technology support for education activities (both synchronous and asynchronous) such as live, blended, or self-paced courses and symposia. Specific job activities include:

  • Lead successful implementation of professional education programs and explore ways of continual improvement and innovation.
  • Independently manage the development of live, blended, and self-paced educational activities from inception to completion, including project timelines, logistics, curricular materials, and communications, in collaboration with the program faculty and staff and the Director of Professional Education.
  • Collaborate with faculty and program project managers on course design, including defining learning goals and objectives, and the production of course materials (i.e. audio/video lectures, multimedia presentations, etc.).
  • Train the faculty and staff on the use of Tufts CTSI I LEARN and provide frontline response to any I LEARN support inquiries. Liaise with vendors and internal IT to initiate and resolve support tickets.
  • Manage events, meetings, and symposia including scheduling and logistical arrangements, serving as liaison to presenters/invitees, agenda preparation, materials distribution, minutes, follow-up, media, and audio-visual needs.
  • Collect, input, and maintain registration, attendance, and learning assessment data and records for professional education programs. Prepare reports and presentations.
  • Provide excellent internal and external communication.
  • Perform other job-related duties as requested or required.

Job Qualifications:

JOB KNOWLEDGE AND SKILLS

  • Curriculum development or teaching experience is highly desirable. Event planning experience is a plus.
  • Working knowledge of contemporary and emerging adult learning principles and instructional design practices required.
  • Interest in, eagerness, and ability to quickly learn new technical skills and new technologies is essential. Basic instructional technology experience is preferred.
  • Experience with the d2l Brightspace LMS, content authoring tools such as Storyline 360, or other multimedia creation, such as video production and editing experience, or equivalent, is a plus.
  • Familiarity with basic web accessibility principles (WCAG 2.1) and their application to learning design preferred.
  • Outstanding attention to detail, strong organizational skills, and the ability to anticipate programmatic needs. Ability to lead and direct others by setting priorities for completing multiple tasks. Ability to prioritize and manage multiple projects simultaneously.
  • Excellent written and oral communication skills including the ability to draft and present program materials.
  • Strong interpersonal and management skills to interact with healthcare leadership and support staff. Highly professional manner with an ability to maintain sensitivity, confidentiality, and tactfulness. Ability to work with a wide range of constituencies in a diverse community.
  • Ability to work independently and as part of a collaborative team. Comfortable asking for help/input from others where needed. Ability to work urgently in a fast-paced and results-oriented environment.
  • Comfortable with ambiguityworks to resolve open questions, can define a process to resolve ambiguity, is comfortable that the plan may change.

EDUCATION:

  • Bachelors degree required. Master's degree in education, learning design, learning technologies, curriculum and instruction, or related fields preferred.

EXPERIENCE:

  • Minimum of three years experience directly related to the duties specified is required (teaching/training adult learners, especially faculty.)

An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

WORKING CONDITIONS/PHYSICAL DEMANDS:

  • Normal office work environment.

  • Work requires frequent typing/computer keying, telephone use, and sitting for extended periods.

ORGANIZATIONAL RELATIONSHIPS:

  • Reports directly to the Director of Professional Education.

Additional Information:

This position is grant-funded through April 2023 with the possibility of renewal.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.

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Physicians in scrubs looking at charts on computers